Terms and Conditions

How Terms Work When You Sign Up

By the signup, you agree to the 1win terms that set who’s eligible to use the site and the rules you need to follow. Below you will find the main requirements and restrictions for setting up an account:

• Only adults who reside in India can create an account on 1win;
• Each user is allowed to register just once, and making duplicate accounts is not allowed;
• All the information you enter during registration must be genuine and verifiable, particularly when you go through identity verification;
• You shouldn’t share your username or password with anyone else;
• If you violate 1win terms and conditions in India, your account may be blocked or your winnings are canceled.

Bet Types and Settlement Rules

1win provides 3 different types of bets – a single on one outcome, multiple with 2+ selections, and a series bet with multiple independent singles. The bookmaker has settlement rules to ensure fairness in betting services and all transactions. Players need to get a grip on these protocols before they start placing any bets:

• No bet cancellation is allowed after you confirm your bet;
• If an event is postponed your bet will be settled as a refund if it is delayed for than 72 hours;
• If the odds or results of a bet are wrong the bet may need to be recalculated;
• The official decision of the governing body will be used to settle matches;
• When you place a bet the odds you get are the ones that are available, at that exact moment when your bet is being processed.

Deposits and Withdrawals

Indian players can manage their funds through several payment options that meet local preferences. The table below provides information about transactions on the site and 1win mobile app.

All payments have to come from accounts that are verified and belong to the player. Transfers from third parties aren’t permitted. You can take out funds only after finishing your identity verification just once.

Requirements for Indian Players’ Verification

Players from India need to undergo a single identity check to withdraw funds and keep their accounts active. The process involves three key documents that you need to submit:

• You’ll need to provide a government-issued ID or passport to verify who you are;
• Submit proof of your address, like a utility bill or a bank statement that shows where you live;
• Upload a bank statement that corresponds with the payment method you use for deposits and withdrawals.

Prohibited Actions

Some of your actions may result in penalties or even the closure of your account. Below, you’ll find the main rule breaches Indian players should steer clear of:

• Creating multiple accounts to take advantage of bonuses or dodge restrictions;
• Teaming up with other players to sway betting outcomes or gain edges;
• Employing bots, scripts, or automated programs to place bets or engage in casino games;
• Fraudulent payment actions like chargebacks or using stolen payment information;
• Sharing account info or personal details with third-party individuals;
• Abusive or rude behavior towards support staff or fellow users;
• Trying to manipulate results through hacking or exploiting the system.

Technical Problems and System Errors

The site can adjust any bets or balances impacted by technical glitches or system errors. If money gets mistakenly added to your account because of these errors, that cash isn’t yours and needs to be given back to the company. All the winnings gained from these credits are null and void. Players need to take care of any problems connected to their own devices or interruptions from their internet service provider.

Dispute Resolution

Players in India can bring up any concerns regarding the rules of 1win if they follow these steps:

1. Write an account of your complaint and include any evidence, such as screenshots or transaction records.
2. Send your complaint through live chat or email to the support team.